Posts
Notes on technical support, building things, and lessons learned along the way.
Building Cozy Crafter
How I built a craft project tracker for my wife with Claude, with stickers drawn in code and the same three cats.
AI for Good at Mimecast
Helping a youth mentoring nonprofit use AI: a reusable Claude project for planning its quarterly mentor-mentee events, plus 1:1 coaching.
Building Cozy Reader
How I built a reading tracker for my wife in one late night with Claude, complete with a reading timer and three pixel-art cats.
Building Gamelog
How I built an iPhone game tracker in about a day with Claude, and what support work taught me along the way.
What is Support Engineering?
What the work involves, how the role changes as you grow, and what to look for in a support role.